Warranty

Every Fenix product sold through Canadian Flashlights Supply is covered by the Fenix limited lifetime warranty against defects in materials and workmanship.

What's Covered

• Defects in materials and workmanship under normal use
• LED failure under normal operating conditions
• Electronic component failure not caused by misuse

What's Not Covered

• Normal wear and tear (scratches, finish wear, lens marks from regular use)
• Damage caused by misuse, abuse, or unauthorized modifications
• Damage from use of incompatible or low-quality batteries
• Water damage resulting from use beyond the product's rated IP level
• Consumable components such as batteries, switches, O-rings, and pocket clips

Warranty Period

Fenix flashlights and headlamps carry a limited lifetime warranty. Batteries and chargers are covered for one year from the date of purchase. Accessories are covered for six months.

Check Your Serial Number

Not sure who distributed your flashlight? Enter the serial number (engraved on the body or head of the light, usually 10–12 characters) and we'll identify it and point you at the right warranty channel.

How to Make a Claim

Every Fenix sold through Canadian Flashlights Supply is covered by the full Fenix limited lifetime warranty. For repairs and replacements, our authorized service center is Fenix Tactical Canada. The serial check above identifies your product and points you at the right claim channel:

• If your flashlight was distributed by Fenix Tactical Canada (our service center), the check gives you a direct claim link with your RMA pre-filled — one click and your claim is on its way.
• If your flashlight was distributed by another Canadian dealer, we try to point you at their warranty process.
• If your flashlight was purchased outside Canada, contact the manufacturer at service@fenixlight.com with your serial number and proof of purchase.

Please keep your original receipt or order confirmation. Warranty claims without proof of purchase may be subject to the distributor's or manufacturer's discretion.

Authorized Dealer Advantage

As an authorized Fenix dealer, we sell only genuine products sourced through official Canadian distribution channels. Every Fenix you buy from us is backed by the full Fenix limited lifetime warranty, and we route your warranty claim to the right distributor without the back-and-forth. Products purchased from unauthorized sellers or third-party marketplaces may not qualify for warranty service.